Terms & Conditions

Terms & Conditions of Trading.


In these Terms and Conditions:

  1. Applicant/s means the Director or Directors or person or persons described as Applicant/s in the
  2. Application means the Application for Credit Account attached hereto that forms part of these Terms and Conditions.
  3. Business Hours means between the hours of 8:30am and 5:00pm weekdays but excluding public holidays.
  4. Client means the company, person or persons described as Client in the Application.
  5. Goods means the goods and/or services described in the Quotation/s, Proposal/s, Project Implementation Plan/s, Managed Service Agreements and Invoice/s for goods sold and/or services rendered to the Client by the Supplier at the Client’s or Applicant’s/s’ request.
  6. Indirect and Consequential Loss means loss of profit, loss of revenue, loss of opportunity
  7. Intellectual Property means intellectual property rights of any kind including rights in or relating to an invention, discovery or new process (whether patentable or not), copyrights, trademarks, service marks, patents, designs, semi-conductor or circuit layout rights, trade, business or company names, rights to web sites or domain names, computer hardware and software, internet protocol addresses and any other rights to the registration of such rights (whether created in Australia or elsewhere and whether registered or not and whether protected by statute or not and including formulae and know-how).
  8. Invoice means a tax invoice (for the purposes of the A New Tax System (Goods and Services Tax) Act 1999 (Cth) (as amended, supplemented or replaced from to time).
  9. Project means that piece of work that has been defined and agreed between the Supplier and the Client that sets out the deliverables within an agreed timeframe and budget and as is set out in the Proposal and Project Implementation Plan.
  10. Statement of Work means a proposal or quotation or purchase order relating to the Services to be performed by the Supplier that is agreed by the parties which describes the Services and any deliverables to be supplied by the Supplier.
  11. Supplier means TL Design Co. ABN: 51 740 367 826
  12. Supplier Maximum Liability Amount means an amount equal to the aggregate amount of purchase prices for Services delivered or to be delivered under the Contract, paid or payable by the Client to the Supplier.
  13. Terms and Conditions means the Terms and Conditions of Trading contained herein.
  14. Warranty means the warranty of the manufacturer of the Goods referred to herein and in Quotations, Proposal/s, Project Implementation Plan/s and Invoice/s


These Terms and Conditions form part of the Application and come into effect upon acceptance by the Supplier of the Client’s fully-completed Application. The Supplier shall communicate its acceptance or rejection of an Application by providing the Client with written notice within 21 (twenty-one) days of receipt of the Application. All written notices from the Supplier shall be deemed to have been given and received in accordance with Clause 8 (service of notices) contained in these Terms and Conditions.


These Terms and Conditions may be amended, replaced, or deleted from time to time by the Supplier and those Terms and Conditions so altered shall bind the Supplier and the Client after notice of the altered Terms and Conditions has been forwarded to the Client in accordance with these Terms and Conditions. Any request by the Client for variation of these Terms and Conditions shall be made in writing to the Supplier and if the Supplier accepts any such variation, such acceptance shall be made in writing to the Client in accordance with these Terms and Conditions. Unless expressly accepted in writing by the Supplier prior to delivery of the Goods, any variations of or additions to these Terms and Conditions in a Client’s purchase order or order form shall be deemed to be inapplicable. The Supplier shall have an absolute discretion to refuse to make any amendment to these Terms and Conditions.


Where the Client places an order / project acceptance with the Supplier, such order shall be made by way of email, signed agreement, telephone, Australia Post or hand-delivery as follows:

  1. by email to: [email protected]
  2. by telephone to: 1300 855 423
  3. by signing a Proposal and / or Quotation from the Supplier

If a Client places an order by telephone in accordance with Clause 4(c) above that order must be confirmed in writing by the Client within twenty-four (24) hours of such order in accordance with Clauses 4(a), 4(b) and 4(d) above.
Where the Client requires a purchase order number to be quoted on the Invoice(s) issued by the Supplier to the Client, the Client must provide a written purchase order clearly citing the relevant purchase order number within twenty-four (24) hours of such order in accordance with this Clause 4.


Quotations are valid for a period of thirty (30) days from date of issue by the Supplier or as otherwise specified in the Quotation. Prices given in any Quotation by the Supplier are applicable to that Quotation only and will not apply in any other instance. Any person who accepts the Quotation warrants that he is the Client or is duly authorised by the Client to place the order.


Unless otherwise stated therein all Quotations, Proposals and Tenders are issued subject to confirmation by the Supplier on receipt of an order.


The Client and the Applicant/s must advise the Supplier in writing of any change of ownership of the Client or of any change of address for forwarding of invoices, statements, accounts and notices, no later than fourteen (14) days before any such change of address or proposed change of ownership and the Client shall remain liable for payment for all Goods supplied to the Client until the Supplier receives written notice of such change or changes and releases the Client on terms satisfactory to it. The Supplier may withhold such release in its absolute discretion.


Any notice given by the Supplier to the Client shall be deemed to have been properly given if such notice is either posted to the last known trading address of the Client or to the address to which the Supplier normally renders its accounts to the Client or by transmitting such notice by facsimile transmission to the last known facsimile number of the Client or by electronically forwarding such notice by email to the last known email address of the Client. Receipt of such notices shall be deemed to have occurred TWO working days after posting or the day the facsimile transmission is transmitted or the electronic forwarding is emailed by the Supplier.


  1. All reference to monetary sums and/or arrangements in the Contract is in Australian dollars. Pricing for Goods is based on Business Hours deployment.
  2. If any pricing discount is agreed by the Client subject to a certain minimum hours or value of Goods being purchased by the Client in a specified time period and the Client does not honor the purchase of the quantity or value specified within the period, then the Supplier shall be entitled to invoice the Client at the price per unit then normally charged by the Supplier for sales of similar quantities and delivery conditions.


All prices quoted are inclusive of the Goods and Services Tax (GST) unless otherwise stated. Prices quoted as “firm” are also subject to increase if there are changes in taxation. All such taxes shall be payable by the Client and may be added to the purchase price by the Supplier as appropriate. It is the sole responsibility of the Client to provide written evidence of any exemption claimed for GST or other taxes or duties, and any error or omission in such documentary evidence shall be to the account of the Client including penalties or fines levied by any competent authority in respect to such error or omission.


All legal costs, stamp duty and other expenses incurred by the Supplier in respect of any Application, the Contract or any written agreement with the Client of whatsoever nature, any guarantee, security document or other documentation required for the trading between the parties and other costs incidental thereto, shall be paid by the Client upon being invoiced by the Supplier to the Client.


The Client shall pay to the Supplier any costs, charges and expenses incurred in its enforcing its rights under the Terms and Conditions contained herein including but not necessarily limited to any Collection Agency commission, fees, costs and expenses or solicitors’ fees, costs and expenses (on an indemnity basis) howsoever incurred and due and payable by the Supplier to such agent or solicitor as a consequence of any default by the Client or Applicants under the provisions of these Terms and Conditions AND the liability of the Client to pay such commission, fees, costs or other expenses associated therewith, arises immediately any account of the Client is placed in the hands of such Collection Agency or solicitor.


  1. The Client shall, unless otherwise agreed in writing, pay to the Supplier all monies owing under the Contract within seven (7) days of date of Invoice for the Goods sold in relation to which the monies are owed.
  2. If payment is not made following these Terms and Conditions, then all monies owed to the Supplier by the Client shall immediately become due and payable and shall be paid by the Client within seven (7) days of the date of demand and the Supplier shall be entitled to charge and be paid interest on all overdue accounts on the outstanding balance of the Invoice from the date of the Invoice until the date of actual payment on a daily balance basis at a rate of interest pursuant to Section 152 of the Supreme Court Act 1935 (WA), in addition to any costs associated with recovering the debt.
  3. Notwithstanding that the Client may conduct a credit facility with the Supplier, the Supplier shall not be bound to deliver Goods to the Client until all monies owing and overdue to the Supplier by the Client for prior orders and/or requests are paid to the Supplier. Suppose the Supplier elects as a result of the Client’s prior indebtedness to the Supplier not to deliver Goods. In that case, the delivery or completion date referred to in any request or order shall be replaced by a date to be specified by the Supplier after the date of satisfaction of the Client’s prior indebtedness to the Supplier.
  4. Any failure by the Supplier to insist upon strict performance of any term or condition of the Contract for the granting of a temporary extension of time in which to pay, between the Client and the Supplier or any term or condition hereof shall not constitute nor be construed or be taken either directly or by implication as a waiver thereof or a waiver of any similar or subsequent breach and the rights of the Supplier to enforce these Terms and Conditions and those of the Contract shall remain valid and subsisting.
  5. Payment is deemed to have been made upon receipt of the total amount of each Invoice issued to the Client by the Supplier by either direct deposit into the Supplier’s bank account or, if payment is received by cheque from the Client, the clearance of that cheque by the Client’s bankers.
  6. In the event of non-payment for any reason, we reserve the right to seek further action for payment. Any costs for collection, including but limited to, legal fees and debt collection agency fees will be borne by you, the Customer.
  7. The Client shall pay all monies the Supplier owes without any set-offs or counterclaims.
  8. The Client shall approve online timesheets within two (2) business days of notification.


  1. Unless otherwise specified, the time for delivery of the Goods shall start to run upon the resolution of all technical and commercial terms including receipt by the Supplier of any advance payment and of any applicable security for the remaining purchase price.
  2. The Supplier’s ability to deliver the Goods is expressly contingent on the timely performance by Client of all of the Client’s obligations under the Quotation and these Terms And Conditions. The Supplier is not liable to the Client or otherwise for any delay in delivery of the Goods.
  3. Times or dated of delivery of the Goods provided to the Client are estimates only unless expressly guaranteed by the Supplier in the Quotation. Every reasonable effort will be made to give delivery on time, however failure to do so shall not confer a right of cancellation or refusal of delivery on Client or render Supplier liable for any damages direct or indirect sustained by the Client as a result thereof.
  4. If the Supplier is unable to supply the Goods in accordance with any agreed time schedule arising from the fault of the Client or the Client’s agents or subcontractors, the Client shall nevertheless pay the Supplier in accordance with clause 13.


Should the Supplier be prevented from providing Goods on any order at any time by reason of an Act of God or strikes, lockouts, riots, fires, inclement weather, war, insurrection or civil disturbance, failure of information technology systems, accident, non-delivery of materials or parts to the manufacturers by their suppliers, delays loss or damage in transit, the unavailability of shipping or air cargo space, government action or any other causes or contingencies beyond the Supplier’s control or the control of the Supplier’s suppliers, the time for providing such Goods to the Client shall be extended until the cause or causes preventing such delivery, provision and/or services has ceased or the order or request has at the Supplier’s option been annulled without any penalty or expenses to or claims against the Supplier AND FURTHER should the Supplier be prevented from providing the Goods requested by the Client by reason of any of the causes aforementioned, the Supplier shall be entitled to provide or deliver such part of the Goods as it is able and the Client shall accept those Goods and the Supplier shall be entitled to charge the Client for those Goods pursuant to the request of the Client and the Client shall pay progress Invoices for partial supply of Goods.


The liability of the Client and/or Applicants shall not be abrogated, prejudiced or affected by the granting of time or credit or any indulgence or other concession or by any compounding, compromise, release, abandonment, waiver, variation, relinquishment or renewal of any security or any of the rights of the Supplier or by any neglect or omission to enforce any such rights. In the event of bankruptcy, liquidation or any scheme of arrangement with any creditors of the Client or Applicant/s THEN the Client and/or Applicant/s will not prove any claim in competition with the Supplier.


Subject to any conditions or implied warranties that may be conferred on the Client by the TPA: the Supplier gives no express warranty of any type.


  1. Unless otherwise agreed, risk shall pass to the Client upon delivery and Client Acceptance of the Goods.
    Notwithstanding that risk may have passed to the Client and/or the Applicant/s, title in and ownership to any Goods sold to the Client by the Supplier shall not pass to the Client but shall remain with the Supplier until receipt by the Supplier of the full purchase price of the Goods as invoiced by the Supplier.
  2. The Client and the Applicant/s shall not sell, offer for sale or encumber or in any other way deal with or part with possession thereof except in the normal course of business. If the Client or Applicant/s on-sells the Goods to a third party prior to paying the Supplier the purchase price thereof, the Supplier shall be entitled to, and be paid within the Supplier’s Terms and Conditions as specified herein, the full purchase price as invoiced by the Supplier of those Goods so on-sold.
  3. If the Client defaults in payment of any monies owing to the Supplier or any term of a contract between the Client and/or the Applicant/s and the Supplier or if the Supplier terminates any credit facility, the Supplier shall have the right at its election (without giving notice) to the immediate return of the Goods and shall be entitled, and is hereby expressly authorised by the Client and the Applicant/s to enter upon the premises of the Client or Applicant/s or any other premises at which the Goods are stored to retake possession of the Goods supplied to the Client AND the Client and Applicant/s hereby expressly authorise and allow the Supplier or its representative, servant, agent or employee to enter any premises upon which the Goods are housed or stored for the purpose of retaking possession thereof. The Supplier will retain ownership of the Clients or Applicant/s IP until all monies owning is settled. The Supplier shall have the right at its election (without giving notice) to suspend the Clients website until all monies owning are paid in full to the Supplier.

PRIVACY ACT, 1988 (Cth)

The Client and Applicant/s acknowledge that the Supplier has informed him, her or them in accordance with section 18N(1)(a) of the Privacy Act, 1988 that certain items of personal information about the Client and Applicant/s, contained in the Application and permitted to be kept on a credit information file might be disclosed to a Credit Reporting Agency

The Client and Applicant/s agree that by the provisions of section 18K (1) (a) (h) and/or section 18L (4) of the Privacy Act, 1988 that disclosure by a Credit Reporting Agency and/or use by the Supplier of the relevant information referred to in those sections may occur to assess the Application and the Client and Applicant/s acknowledge that this agreement shall continue to have effect to the duration of this Contract if the Supplier approves the Application under the Terms and Conditions contained herein.

The Client and Applicant/s HEREBY unconditionally agree that the Supplier shall be entitled to use the services of a Credit Reporting Agency from time to time to obtain information concerning the Client and/or the Applicants (and, with the consent of its Directors where the Client is a company, its Directors) in order to assess the Client’s credit worthiness.

The Client and Applicant/s acknowledge and agree and: (a) where the Applicant is a partnership, each of its Partners acknowledge and agree; (b) where the Applicant is a company, each of its Directors acknowledge and agree that:

  1. The Supplier may at any time, in relation to either the Applicant/s, a Partner or a Director, (a) disclose
  2. Information contained in the Application concerning that person to:  (i) a Credit Reporting Agency in accordance with Section 18E(8)c of the Privacy Act, 1988; (ii) another credit provider; (b) obtain a credit report from another credit provider about that person’s commercial credit worthiness: (c) disclose information to another credit provider about that person’s credit worthiness: (d) use information that concerns that person’s commercial activities or credit worthiness pursuant to Section 18L(4) of the Privacy Act, 1988, following the receipt of a credit report for the purpose of assessing the Application (e) disclose a report concerning that person, or any information derived from such a report, to another credit provider who requests the report or information for the purpose of assessing an application by that person for credit.
  3. A Credit Reporting Agency in possession or control of a credit information file relating to either the Applicant/s or a partner or a director of the Client may disclose personal information contained in the file
  4. To the Supplier (a) pursuant to Section 18K(1)(a) or (b) of the Privacy Act, 1988, (b) pursuant to Section
    18K(1) c of the Privacy Act, 1988.

The Client and Applicant/s HEREBY unconditionally agree and authorise the Supplier for the duration of the Contract and from time to time as the Supplier shall require, to seek information from a Credit Reporting Agency such consumer information about the Client and/or Applicant/s as shall be permitted to be kept by a Credit Reporting Agency, if the Application is for commercial credit AND to seek information about the Client and/or, Applicant/s as shall be permitted to be kept by a Credit Reporting Agency from time to time as the Supplier shall require, such commercial information if the Application is for consumer credit.

The Client and Applicant/s HEREBY agree and authorise the Supplier to undertake any credit checking of trade references it requires now and from time to time to assess the Client’s and/or the Applicant/s’ ability to fully meet its and/or their obligations to pay the Supplier.

If the Application is approved by the Supplier and the Client or Applicants name the Supplier as a reference to another party, the Client and Applicant/s hereby warrant that such other party shall be a credit provider as defined by the Privacy Act, 1988 and the Client and Applicant/s hereby authorise the Supplier to release to any such party any information in relation to the Client’s account with the Supplier.

The Client and Applicant/s hereby indemnify the Supplier against all losses or damages suffered by the Supplier in supplying that information to another credit provider and the Client and Applicant/s shall release the Supplier from all claims, demands, proceedings, suits, damages and losses of whatsoever nature suffered by the Client and/or Applicant/s arising therefrom.

Access to information: The Client and Applicant/s may access any personal information that the Supplier holds about it or them by contacting the Supplier’s office on +61 437 518 841.


The Contract shall be construed according to the laws of the State of Western Australia and the jurisdiction for the hearing of any dispute arising out of any contract between the Supplier and the Client and/or the Applicant/s for the sale of Goods shall be in the State of Western Australia.


If the Application is accepted by the Supplier and a credit facility is opened in the name of the Client with the Supplier, the Supplier shall notify the Client in writing within twenty-one (21) days of the date of the Application. The Client and/or the Applicant/s will not have a trading account on a credit account basis with the Supplier until and unless the Client receives that written notification of acceptance from the Supplier.


  1. If:
    a) the Client or Applicant/s fails to observe or perform any of the Contract;
    b) any representations, warranties or undertakings made by the Client or Applicant/s are found to be incorrect
    c) or misleading when made;
    d) either the Client or Applicant/s enters into any arrangement of whatsoever nature, whether formal or
    e) informal, with its or their creditors;
    f) an encumbrance or security interest given by the Client or Applicant/s in favour of a third party other than
    g) the Supplier becomes enforceable;
    h) there occurs in the opinion of the Supplier any change in the activities, financial standing or credit
    i) worthiness of the Client or Applicant/s which adversely affects its or their ability to perform or observe its or
    j) their obligations under the Contract;
    k) the Supplier decides for any reason to cease to supply the Goods to the Client or the Applicant/s at anytime, with or without reason;
    then the Supplier shall be entitled to terminate the Contract (in part (if applicable) or whole) forthwith and in such event, all monies owing by the Client to the Supplier shall become immediately due and payable and the Supplier shall have no obligation under this or any other contract to supply, or continue to supply, Goods to the Client.
  2. If the Contract is terminated, Client shall indemnify the Supplier against all losses, damages and expenses incurred by the Supplier as a result of such termination which without in any way limiting the generality hereof shall include the value of any Goods supplied and work and labour performed to the date of termination not previously paid for together with the value of all work in progress in respect of the Goods in the course of manufacture and legal costs and disbursements calculated on a solicitor/client basis recovering such amounts. The Client shall pay all such loss, damages and expenses within fourteen (14) days from the date of receipt of notice specifying such losses, damages and expenses. If the Client fails to pay when so required, such losses, damages and expenses are recoverable by Supplier as liquidated and ascertained damages.
  3. Any prepayments which may have been made to the Supplier in respect of the Contract and which have not already been otherwise allocated or appropriated shall be applied toward satisfaction of all and any moneys due to Supplier pursuant to the terms herein and any excess payment (if any) will be refunded by the Supplier to the Client.
  4. Renewal date for a Managed Service contract will automatically roll over unless advised by the client in writing.
  5. The signed Managed Service contract will continue to remain valid after the first 2 months of service unless the client advises in writing that they wish to enact the Initiation and Validation Phase “get out” clause. Written notice must be provided before the date of 2 months from the original date of contract signature.


Indirect and Consequential Loss
Notwithstanding any other provision of the Contract: the Supplier has no liability to the Client, nor will the Client be entitled to make any Claim, in respect of any indirect or consequential loss incurred or sustained by the Client as a result of any act or omission of the Supplier (whether negligent or otherwise) or as a result of a breach of the Contract by the Supplier (except to the extent that the Supplier recovers under a policy of insurance under the Contract for indirect or consequential loss);

Limit Generally
The Supplier’s liability to the Client in respect of any loss under the Contract in the aggregate for all Claims is limited to the greater of:

  • any amount recovered under insurance taken out or required to be taken out by the Supplier under the Contract; and
  • the Supplier Maximum Liability Amount.

When Limits Do Not Apply
The Supplier’s limitation of liability does not apply in respect of:

  1. Loss arising in relation to damage to tangible property, personal injury, sickness or death;
  2. Loss arising from a breach of confidence or misuse of Personal Information (as defined under the Privacy Act, 1988 (Cth);
  3. Loss arising from any fraud, deliberate default, gross negligence or willful misconduct or any act or omission done or not done with a reckless disregard for the consequences by the Supplier, its employees, or any other party for whom the Supplier is responsible.


Subject to these Terms and Conditions, the Client must not, and must use its best endeavours to ensure that their Personnel do not, at any time:

  1. solicit, interfere with, or endeavour to entice away any employee of the Supplier; or
  2. counsel, procure, or otherwise assist any person to do any of the acts referred to in this clause.

Notwithstanding clause 24(a), the Parties have agreed that if during the period of engagement for a specific Statement of Work and for a period of 6 months following termination of the engagement of the specific Statement of Work of which an employee was engaged, then if an employee of the Supplier responds to an advertisement published by the Client that is targeted to a wide audience of potential applicants and an employee of the Supplier accepts an offer of employment with the Client, then the Client will pay the Supplier 50% of the Gross Commencement Salary (base salary plus superannuation at statutory percentage).


Where the context so admits:

  • words importing the singular shall be deemed to include the plural and vice versa,
  • words importing the masculine gender include all other genders and any obligation by two or more persons
  • shall bind them jointly and severally AND any reference to any party shall include the administrators,
  • executors and successors of that party (as the case may be),
  • words importing persons include firms, corporations or other corporate bodies.
  • where a word or expression is given a particular meaning, other parts of speech and grammatical forms of
  • that word or expression have corresponding meanings.
  • the words “including”, “such as”, “particularly” and similar expressions do not imply limitation.
  • the expression ‘the Client’ shall include any nominee of the Client as well as the persons signing these
  • Terms and Conditions on behalf of the Client to whom credit may be given by the Supplier, alone, jointly or
  • additionally to the Client specified herein.
  • a reference to a deed, agreement (including this agreement) or other instrument or any provision of it is
  • deemed to include a reference to that deed, agreement, instrument or provision as varied, supplemented,
  • novated, assigned or replaced from time to time.
  • the expressions ‘Credit Reporting Agency’, ‘Commercial Credit’ and ‘Consumer Credit’ have the same
    meanings as given these expressions in the Privacy Act, 1988 (Cth).
  • a reference to a statute, regulation or provision of a statute or regulation (“statutory provision”) includes a
    reference to that statutory provision as amended or re-enacted from time to time and a replacement
    statutory provision.

TL Design Co.

ABN: 51 740 367 826
PO Box 222, Bayswater, WA 6933, Australia
Telephone: 1300 855 423
Email: [email protected]
Web: tldesignco.au

TL Design Co. acknowledge that we live and work on the lands belonging to the Whadjuk people of the Noongar nation. We pay our respects to the traditional owners and elders of Noongar boodjar and any lands to which we may travel.